FAQ

Frequently asked question

1. Before you buy any motherboard , make sure your motherboard is defect.For example,some customer who's computer can not boot, please check your power button or power cable before you buy motherboard. you can learn more about computer not booting by clicking this tutorial.
For customer who's screen don't light up, please also check your screen cable etc, you may also find this tutorial helpful.

Make sure you are capable to do the assembling of motherboard yourself . some customer make our motherboard short circuited and return it to us saying it is defective.

According to technicians, symptoms of motherboard failure include:
(1) laptop powers on with no video and no beeps;
(2) laptop locks up at the POST screen or reboots;
(3) laptop constantly reboots.
Affected users are encouraged to check the model name and product number, check the serial number, and then contact

2. Where can I find motherboard part number

For HP motherboard,please see the tutorial . Make sure you know the part number before you buy any motherboard.

For toshiba motherboard, it is like  K000031730, A000006190.You can also take a picture and send it to our sales for confirmation.we would be glad to help.

3.How can I get wholesale price
If your order is more than 3 pcs, you can contact our sales for a quote

4. I'm concerned about making payments online.Is your website and checkout secure?
All the order page and personal information pages is Secure Sockets Layer (SSL) protected, you will see the https:// when you place the order, it means all the information is encrypted.
For check out, you can use credit card and paypal,all your credit card information and personal info is protected by paypal.This superior method of authorizing payments has proven to be completely safe, and we have never encountered any problems.
 

5. Does motherboard includes CPU?

NO.

6.How about the motherboard’s appearance? Is there any new one?

A: They are from the original laptop with original marks, almost new, above 90%-99% new..

7.Heat output is very important for HP motherboard life.

Poor heat outpot effect has been the biggest reason for the damaging of HP motherboard, so all the time please make sure don't obscruct the heat output,if possible you can use the laptop cooler to assist the heat output in summer.